Need Help or Enquiries?

Frequently Ask Questions

What is BuyPowerNow

Answer
BuyPowerNow is a payment platform for your everyday service payment of bills such phcn. the full list of the billers can be viewed 
here

Question
What service do you offer?

Answer

Electricity Bills: Make PHCN bills payment

 

Manage your wallet: You can top up your wallet for fast and easy completion of transactions.

Question
How do i Register

Answer
Click Register and enter the required details
Registration is free.

Question
Are my card details safe

Answer
Yes, Your card details are safe. Your payment is handled by Flutterwave and Monnify secured Webpay payment gateway. 

Question
What are your Card options for payment.

Answer
Mastercard, VISA card and Verve Card

Question
Do i pay additional fees for using your service

Answer
For some other services, you may pay a convenience fee. This will be displayed for you to see.


Question
Can i use my Mastercard, Visacard and Verve card for Payment

Answer
Yes you can if your card has been activated for online transaction.

Question
What happens when i mistakenly recharge a wrong number

Answer
Contact your service provider for any reconciliation

Question
I made a payment but i have not been credited?

Answer
This happen on very rear occassion but if it does kindly contact us so we can check the status of your payment.

Question
I forgot my password, cow can i reset it?

Answer
Yes you can, just click on reset password

Question
Why can't i log in?

Answer
contact our customer service at info@buypowernow.com for any assistance 

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